About

• Users have a reasonable expectation that their computer will function properly each time it is turned on. iTech support provides several routes for obtaining assistance.
  • Self-help using MLML's KB Forums where MLML experts and users have provided advice on scores of tech-related topics.
  • Google it! We do.
  • Web-based ticket system for requesting more indepth assistance.
• MLML provides faculty, staff and students with a variety of licensed software.

Policies

• Windows XP and Mac OS 10 are currently supported operating systems, but Vista is not yet fully supported. 
• Requesting technical support is more than dropping your machine with the repair shop. iTech expects you will get your hands dirty as you learn self-repair skills for the future.